Shipping policy

We ship printed books to all 50 US states and Washington, DC. Each book is printed after you order and ships directly from our print partner.

Delivery times and rates

In the contiguous US, most books arrive within 2–3 weeks of payment, including printing and delivery. Allow extra time for Alaska and Hawaii and for orders placed from mid-November through December. Holiday volume, severe weather and carrier disruptions can extend delivery times.

Shipping is a flat rate based on the number of books in your order. You’ll see the exact cost at checkout before you pay. We currently offer standard shipping within the US.

After you order

Please check your books and delivery address before paying. Orders can go to print within a few hours of checkout. To request a change or cancellation, email hello@soothingsavage.com right away with your order number. We can make changes or cancel an ordinary order only before it goes to print. The delay options below apply if we cannot ship on time.

A phone number is required at checkout. We use it for your order and delivery and share it with our print partner and the carrier for that purpose. When your order ships, we’ll email a shipping confirmation with tracking information when available.

If we cannot ship on time

We’ll email you before the original shipping deadline with your options. You may cancel for a full, prompt refund. If this is the first delay and we give a definite new ship date within 30 days of the original deadline, you can wait without replying. You can still cancel any time before shipment.

For a longer delay, a second delay, or a delay without a definite new ship date, we’ll ask for your agreement to wait. If we do not receive it by the deadline in the notice, we’ll cancel and promptly refund the order in full.

Delivery problems

If a package is returned because the address entered at checkout was incorrect or incomplete, we can reship it at your cost. For lost packages, damage or a printing problem, see our Refund & Returns Policy. Wholesale orders are covered by our Retailer Terms.

Questions about an order? Email hello@soothingsavage.com and include your order number. Contact Soothing Savage

Digital delivery

Digital items are delivered electronically. No physical shipping or shipping charge applies to a digital-only item.

After checkout, download access is sent by email through Shopify’s Digital Products app (the “Your downloads are ready” email). If your link is missing or does not work, check spam/junk and email hello@soothingsavage.com with your order number. Physical items in a mixed cart still follow the physical shipping rules above.